By Justina Okpanku
Toyota Nigeria Limited (TNL) has a good reason to organise a glittering event for their loyal customers and associates recently. The Nigerian economy has experienced series of crises over the years resulting to a huge drop in sales of vehicles lately. Still, some stakeholders have been supportive to the growth of the brand Nigeria. TNL therefore showered the customers with brand new car and other valuable gifts during its ‘Customer of the Year Awards’ for their patronage of the Toyota brand of vehicles in 2018.’
Speaking at the event, the Chairman, Toyota Nigeria Limited, Chief Michael Ade-Ojo, said their customers in particular have supported them through thick and thin, adding that the customers have continued to be their source of strength and pillar of support. That support Ade-Ojo said has made TNL a force to reckon with in the automobile industry in the country.
Meanwhile, top of the list are Ministry of Defence of the Federal Republic of Nigeria, Department of Petroleum Resources, DPR, and MTN Nigeria who were named winners at the recent TNL awards. In the customers category of the award, MTN won as the second runner up; DPR first runner up while the Ministry of Defense clinched the overall winner in that category at the prestigious ‘Toyota Customer Nite 2019.’The trio were rewarded with cash prizes of N1 million, N1.5 million and N2 million respectively.
First Bank of Nigeria Limited was named the ‘Evergreen Customer -of – The- Year’ in the award ceremony. The evergreen award is for customers that have consistently patronised the Toyota brand over the years. As the evergreen customer of the year, First Bank which also won the same award last year, was rewarded with the latest model of new Toyota Yaris valued at over N10 million.
The Motoring Press was also rewarded at the Toyota awards. Three auto journalists emerged winners in the Journalists category at the award night for their outstanding reportage of the automobile sector in the out-gone year.
Ade-Ojo assured customers of TNL’s resolve to continue its customer-friendly approach. “I want to assure you that despite the monumental challenges in the economy, TNL will continue to devise means that will enable our customers to continue to enjoy their preferred auto brand-Toyota. We will continue to initiate customer friendly, business improvement strategies aimed at making our brand more affordable. We have continuously improved our after-sales architecture in order to give our customers value for their money. We are committed to doing the needful at all times to sustain the culture of superior quality and excellent customer service that TNL is known for,” TNL the Chairman said.
Speaking in the same vein, the Managing Director of TNL, Mr. Kunle Ade-Ojo commended the customers for their continued patronage saying that such form is the only way to recognize and reward the loyal customers.
“The Toyota Awards is a forum whereby Toyota customers are given the desired recognition and rewards. We are determined to sustain the relationship with our customers,” he said.
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